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 Featured Work


A Better Understanding of Nonresidential Water Customers Through Analysis

A Journal AWWA article describing how analyzing and tracking water use among non-residential customers, utilities can project fluctuations in water use over time and improve pricing schemes and business practices. Used examples from four North Carolina utilities.

Financial Health Checkup for Water Utilities

Use our free tool to assess the financial performance of your water and/or wastewater utility fund. This tool translates financial data readily available in your annual financial statements into key financial indicators that measure a variety of important metrics, such as the ability to pay debt service, availability of cash to pay for operations and maintenance, the sufficiency of revenues generated, etc. The tool demonstrates the financial strengths and weaknesses of the utility fund in the past 5 years.

Massachusetts Water and Wastewater Rates Dashboard

The interactive Massachusetts Water and Wastewater Rates and Financial Benchmarking Dashboard is designed to assist utility managers and local officials with analyzing residential water and wastewater rates against multiple characteristics, including utility finances, system characteristics, customer base socioeconomic conditions, and geography.

The Bottom Line of Public-Private Partnerships in the Water Industry

As the nation struggles to repair, maintain, and expand its water infrastructure, public-private partnerships are gaining traction as a strategy for filling the gaps. The EFC is examining the potential benefits of alternative water service delivery partnerships to assist decision makers in taking the most effective approach to financing and managing water services.

Innovative Alternative Pricing Models for Utilities

Public water utilities and the EFC work together to investigate the possible use of new types of pricing models that are more typical in other industries. The alternative price models are designed to vastly increase revenue stability and resiliency for the utilities in the face of declining demands while providing stronger financial incentives to customers to reduce peak demands.